1. Home
  2. FAQ
Q:  When and how will I receive my purchase? 
A: Once your payment is received you will be sent an email immediately. A download link will be attached to your receipt, you will have 7 days from the date of receiving your email to download and save your pattern. You may also log in to your account here to access your previous purchases. 

Q: How do I know what the recommended stitch, yarn, and hook size used?
A: In the product description you will find the recommended stitches and graph size for scarf patterns and final size for blankets. Additional our cover pages contain full-color pallet, hook, and gauge. 

Q: When making a custom request how long does it take to receive my pattern?
A: We typically have designs completed within 24-72 hours dependent on the difficulty and additions to your custom order. If a longer time frame is foreseen designers will contact you via email you provided during check out. 

Q: Do your patterns come with written instructions?
A: All patterns come with written instructions in color blocks and thread color unless otherwise stated in product description. 

Q: What is the difference between color blocks and thread color? 
A: Color blocks are used in written instructions to represent how many stitches (number inside) of that particular color you must use. ( see picture below) 
      Thread color this can be used when you have similar colors that can be hard to see when using color blocks (see picture below). All patterns with similar colors will include written for easy reading and printing. If your pattern does not include thread color you may pay an additional charge for this option. 


Color Blocks                             Thread Color
                        

Q:  If a pattern is listed in ex: single crochet can I use a different stitch like HDC or Tunisian crochet? 
A: You may change the stitch from what is recommended, keep in mind that you will need to adjust gauge and finished size my be different then what is recommended and listed. This will be a change that you make at your own risk if you do not follow the recommended stitch and gauge on each pattern cover. 

Q: Can I receive a refund on my purchase? 
A: Due to the nature of my patterns delivery method (instant download) refunds are not available, if there is a problem with the design or written due to the designer we will allow 2 edits this is free of charge as we would like to ensure you are satisfied with your purchase. 

Mailing List